NIGHTADDICT.global ships worldwide through FedEx. The customer is responsible for ensuring that the package will deliver to the respective shipping location.
If you are not happy with your purchase, wish to return your order(s), please notify us by sending an e-mail to email@example.com prior to returning your purchase(s). You can return or exchange within 14 days of the order shipment date for a full refund or exchange.
Any return goods must be in new, unused, unworn, unwashed condition. You may return any regularly priced item for a refund or exchange within 14 days of receipt.
For the return or exchange service, the buyer is responsible for the return postage. We are not responsible for the lost during the return. We recommend customers to purchase insurance.
If an item is damaged or defective, we will either replace it or offer a full refund including return shipping costs. To expedite return service, e-mail us a photo of damage / defect. The replacement or refund will be issued once the damaged / defective item has been received at NIGHT ADDICT office and processed by our staff.
NIGHT ADDICT will inspect all returned items carefully prior to making a final determination as to whether to issue a refund or exchange. If the item is not in new, unused condition, or if we cannot locate the damage or defect as the buyer described, NIGHT ADDICT reserves the right to offer a partial, rather than a full refund. Due to hygene issues we are unable to offer any returns or refunds for the NIGHT ADDICT Masks.
Refund will be made back to the original form of payment within 48hours of after NIGHT ADDICT receives the returned item(s).
Only items purchased direct from www.NIGHTADDICT.global are covered by this policy. NIGHTADDICT.global is unable to process return or exchanges for purchases made outside of our website.